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Returns policy

  1. Considering to the post services the claim will be solved in accordance to the Post office rules and the products will be provided by transportation insurance and hold-up insurance.

  2. It is necessary to take a picture of low-class or wrong packed products which got broken or cracked, within 2 days and send the pictures by e-mail to our e-mail address reklamacie@crystalclassic.sk. After this the company will be compensatory and will ship the new products within 10 days or the money will be returned after receiving damaged products.
New product catalogue 2011
You can download our new catalogue here:
Catalogue - press quality
(PDF, 15 MB - ZIP):
Catalogue - presentation quality
(PDF, 15 MB):
Trophy cups
(format PDF, 18 MB - ZIP):
Trophy cups
(format PDF, 18 MB):
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